Terms of Service

1. Description of Service

WispScout AI provides a private, single-user customer-acquisition workspace designed to help founders, indie hackers, entrepreneurs, and small businesses find online spaces where potential buyers interact, generate contextual messaging, and track leads. WispScout AI is an algorithmic research and productivity tool; it is not a social network, marketing agency, or public traffic platform.

2. Eligibility and Account Security

• Single-User Workspace: Your account is private and restricted to a single user or single organizational entity. Credential sharing or creating joint accounts to bypass subscription tier limitations is strictly prohibited.
• Account Responsibility: You are responsible for maintaining the confidentiality of your account credentials, including secure password management. You agree to notify us immediately of any unauthorized use of your account.
• Password Recovery: In the event you cannot log in, you may use our password recovery flow to change your password. A secure, transactional 6-digit reset code will be sent to your registered email address to verify your identity and allow you to safely reset your credentials.
• Data Isolation: WispScout AI implements strict security controls to ensure your workspace and project data remain isolated and invisible to all other users.

3. Subscriptions, Billing, and Paystack Integration

• Subscription Tiers: The Service offers a Free tier alongside various paid monthly subscription tiers (Starter, Pro, Growth) which unlock specific scan volume limits and feature access.
• Payment Processing: All paid subscriptions are processed securely via our third-party payment gateway, Paystack. By upgrading to a paid tier, you authorize recurring billing through Paystack plans.
• Strict No-Refund Policy: All payments made to WispScout AI are final, non-refundable, and non-creditable. WispScout AI does not offer prorated refunds for partial months of service, unused scan credits, or immediate cancellations.
• Failed Charges & Downgrades: If a recurring payment fails via Paystack, WispScout AI reserves the right to immediately suspend your premium features or downgrade your workspace to the Free tier, which may restrict access to excess saved projects.

4. User Content and Data Ownership

• Your Inputs and Outputs: You retain full ownership of all information you input into the onboarding forms and scan fields (e.g., product descriptions, target markets, URLs) as well as the generated outputs (e.g., buyer profiles, message ideas, tracked leads).
• Platform Intellectual Property: WispScout AI retains all right, title, and interest in the proprietary algorithmic logic, scoring models, software architecture, UI style, and code underlying the platform.

5. Acceptable Use, Device Limits, and Anti-Abuse Policy

You agree to use the Service only for lawful purposes. You strictly agree not to:

• Use the message templates generated by WispScout AI to engage in automated, deceptive, or non-compliant mass spamming across third-party platforms (e.g., Reddit, LinkedIn, niche forums).
• Violate the terms of service of any third-party platform or community surfaced by the Service.
• Use the tool to generate customer acquisition profiles for illegal products, fraudulent schemes, or malicious operations.
• Device Account Limitations (Anti-Abuse): To prevent abuse of our Free subscription tier, we enforce device-based account limits. Only one (1) Free subscription account is permitted per device.
  • If it is found that you are abusing the free tier by creating or accessing multiple accounts from the same device, all free accounts on that device will be automatically flagged and suspended.
  • Lifting Suspensions: To lift a device-limit suspension and restore account access, you can choose which account to keep as your 1 free account (and delete any secondary free accounts), or upgrade at least one account to any premium, paid subscription plan. Paid/upgraded accounts are exempt from device-based limits.

6. Disclaimers and No Guarantee of Results

• As-Is Service: The Service, including its "buyer intent scores," suggested conversation spaces, and outreach copy, is provided on an "as-is" and "as-available" basis. Niche communities and online behavior change dynamically; we do not guarantee the real-time accuracy or performance of any recommendation.
• No Commercial Guarantees: WispScout AI is a tool to aid your sales discovery workflow. We explicitly do not guarantee that using the Service will result in actual sales, closed leads, increased website traffic, or specific revenue outcomes.

7. Limitation of Liability

To the maximum extent permitted by law, WispScout AI and its creators shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues. In no event shall WispScout AI's total liability for all claims arising out of or relating to the Service exceed the total amount paid by you to WispScout AI during the twelve (12) months preceding the claim.

8. Account Deletion and Termination

You may delete your account and cancel your subscription at any time within your account billing and profile settings. Upon processing an account deletion, WispScout AI permanently purges your private workspace data, including all saved projects, scans, and lead logs from our active database tables.

9. Changes to Terms

WispScout AI reserves the right to modify or replace these Terms at any time. Continued use of the platform after changes are posted constitutes your acceptance of the revised Terms.

10. Contact Us

If you have any questions about these Terms, please contact us via our dashboard support channels or directly by email at [email protected].